Adobe Software 9951404 Expert Adobe Solution Support
Expert Solution Support provides direct access to the people who know Adobe products the best. Single user, annual support for multiple Adobe products (including Creative Suites). This is a boxed product that includes Identification Number for Access to Adobe Support Desk. Includes how-to, features and tools, and troubleshooting advice. This sku is non-returnable for any reason MODEL: 9951404 VENDOR: ADOBE SOFTWARE
FEATURES: Adobe Expert Solution Support (annual)
Single user, annual support for multiple Adobe products (including
Creative Suites), Single site usage.
This is a boxed product that includes Identification Number for
Access to Adobe Support Desk.
Includes how-to, features and tools, troubleshooting,
interoperability, and workflow advice.
No option for multiple users.
Monday thru Friday, 6 AM to 9 PM (Pacific time). Saturday 8 AM to
2 PM (Pacific time).
Adobe Expert Support provides direct access to the people who know
Adobe products best. Get peace of mind for a full year along with
fast answers and how-to help directly from Adobe support
professionals. Extended evening and weekend hours and flexible
service plans provide the support you need, when you need it. Use
Expert Support to get the most out of the software you rely on,
such as Adobe Photoshop, Acrobat, Illustrator, InDesign, and
GoLive. Stop wasting time trying to tackle problems alone. With
unlimited calls and Web case submissions, you will get accurate
answers fast so you can get back to work.
SUPPORTED ISSUES
The following issues are covered for current (and one version earlier)
of supported products:
- How to use features and tools as described in product documentation.
- Definitions for product terminology.
- Explanation of dialog box options.
- Clarification of information in published Adobe documents.
- Basic workflow solutions from published Adobe documents.
- Adobe product interoperability issues.
ISSUES NOT SUPPORTED
The following advanced issues are not supported, though technicians may
provide limited recommendations and resources for these types of issues:
- Creating custom script and code or debugging code. Includes HTML,
JavaScript, SGML, XLM, ASP, JSP, PHP, tagged text, etc.
- Fixing damaged files
- Third-party plug-ins and software support.
- Network and server-side problems.
Increase design time with quick answers
Get fast, accurate answers from experience Adobe product specialists
instead of relying on co-workers or trying to research a problem alone.
Adobe experts are trained to answer how-to questions and resolve even
the most challenging issues. Adobe Expert Support is there when you need
it so you can focus on design instead of software.
Get more out of the tools you